Legal agreement governing your use of satu88 services. Please read carefully before using our platform.
For the purposes of these Terms and Conditions, the following definitions shall apply:
By creating an account, accessing, or using any satu88 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you and satu88.
If you do not agree with any part of these terms, you must immediately cease using satu88 services and close your account if one has been created. Continued use of our platform following any modifications to these terms constitutes your acceptance of such changes.
We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Material changes will be communicated via email notification to your registered address or through prominent notice on our website.
These Terms and Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which form integral parts of this agreement.
To use satu88 services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater. satu88 operates a strict age verification policy. During registration, you will be required to provide valid government-issued identification (Indonesian KTP or passport) to verify your age. Accounts created by individuals under the legal gambling age will be immediately closed, and any funds will be forfeited.
You must be a resident of Indonesia or located within Indonesian territory when accessing our services. satu88 is designed specifically for the Indonesian market and complies with applicable international gaming regulations. We reserve the right to restrict access from certain jurisdictions or IP addresses at our discretion.
You must have the legal capacity to enter into binding contracts. You affirm that you are not subject to any legal restrictions that would prevent you from using online betting services. You must not be self-excluded from gambling activities with satu88 or any other online betting platform.
Each user is permitted to maintain only one active account with satu88. Creating multiple accounts (often referred to as "duplicate accounts") is strictly prohibited. If we detect multiple accounts associated with the same individual through IP address analysis, payment method verification, device fingerprinting, or other means, we reserve the right to close all such accounts and void any associated bets, bonuses, or winnings.
You must not be a professional athlete, coach, referee, team official, or anyone with inside knowledge participating in betting on events in which you are directly involved. satu88 maintains the right to void bets and close accounts where insider trading or match-fixing is suspected.
To create a satu88 account, you must provide accurate, current, and complete information including your full legal name (as it appears on your Indonesian KTP or passport), date of birth, email address, residential address, and phone number. Providing false or misleading information is grounds for immediate account suspension or closure.
As part of our commitment to security and regulatory compliance, all users must complete identity verification within 7 days of registration. You will be required to upload clear, legible copies of your Indonesian KTP (Kartu Tanda Penduduk) or valid passport, and in some cases, proof of address such as a recent utility bill or bank statement dated within the last three months. Failure to complete KYC verification may result in restricted account functionality, including limitations on deposits, withdrawals, or betting activities.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. You agree to immediately notify satu88 customer support if you suspect any unauthorized access to or use of your account. We recommend using a strong, unique password and enabling two-factor authentication if available.
You must keep your account information up to date. If your contact details, address, or other personal information changes, you are required to update your account profile within 14 days. Failure to maintain accurate information may result in delays in communication, payment processing, or account verification.
Your satu88 account is personal and non-transferable. You must not allow any other person to access your account, place bets on your behalf, or use your account for any purpose. Any suspected account sharing will result in account suspension pending investigation.
satu88 supports deposits via major Indonesian banking partners including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts are Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Maximum deposit limits vary by payment method and account verification status. Most deposits are processed instantly during banking hours (Monday-Friday, 08:00-16:00 WIB), while off-hours transfers may take up to 24 hours.
All deposits must be made from payment accounts registered in your own legal name. Third-party payments are strictly prohibited. We reserve the right to request additional verification documents for your banking or e-wallet accounts to confirm ownership. Deposits from unverified sources may be held pending verification or returned to the source.
Withdrawals are processed to the same payment method used for deposit whenever possible. Minimum withdrawal amount is Rp 100,000. Standard withdrawal processing time is 24-48 hours after approval, though VIP members enjoy expedited processing. All withdrawal requests are subject to identity verification and may require additional documentation. We reserve the right to request proof of deposit sources for anti-money laundering compliance.
Before requesting a withdrawal, you must meet any applicable wagering requirements associated with bonuses or promotions claimed on your account. Accounts with pending verification, bonus clearing requirements, or ongoing investigations may experience delayed or restricted withdrawals. satu88 reserves the right to withhold withdrawals if we suspect fraudulent activity, bonus abuse, or violation of these terms.
All transactions are conducted in Indonesian Rupiah (IDR). satu88 does not charge fees for deposits or withdrawals, though your payment provider may impose their own transaction fees. Currency conversion charges may apply for transactions involving foreign accounts. You are responsible for any taxes or fees associated with your gambling winnings as required by Indonesian law.
satu88 operates in strict accordance with international anti-money laundering standards. We may conduct additional verification checks on large deposits or withdrawals, request source of funds documentation, or report suspicious activity to relevant authorities as required by law. Accounts used for money laundering or other illegal financial activities will be immediately frozen and reported to law enforcement.
Bonuses and promotions offered by satu88 are subject to specific terms and conditions which will be clearly stated in each promotional offer. Not all users may be eligible for all bonuses. We reserve the right to exclude certain accounts from promotional offers at our discretion, particularly where bonus abuse is suspected.
Unless otherwise stated, all bonuses are subject to wagering requirements before any winnings can be withdrawn. Standard wagering requirements are typically 30 times the bonus amount, though specific promotions may vary. Only bets placed with real money after claiming a bonus count toward wagering requirements. Different game types may contribute differently to wagering requirements—for example, slots typically contribute 100%, while live casino games may contribute less.
Maximum bet limits apply when playing with bonus funds, typically Rp 50,000 per bet or spin. Exceeding these limits may result in bonus forfeiture and voiding of associated winnings. Bonuses are typically valid for 30 days from the date of credit unless otherwise specified. Unused bonuses expire automatically and are removed from your account balance.
satu88 maintains a zero-tolerance policy toward bonus abuse, including but not limited to creating multiple accounts to claim bonuses multiple times, coordinated betting with other users to guarantee profits, using betting strategies designed solely to clear wagering requirements with minimal risk, or any other activity that violates the spirit of promotional offers. Accounts engaged in bonus abuse will be closed, and all associated funds may be forfeited.
In the event of any conflict between these general Terms and Conditions and the specific terms of a promotional offer, the promotional terms shall take precedence for that specific promotion only.
All bets are subject to acceptance by satu88. We reserve the right to refuse or limit any bet at our discretion, particularly for large stakes or where we suspect irregular betting patterns. Once a bet is accepted and confirmed in your betting history, it becomes binding on both parties. Bets placed in error may be voided at our discretion if reported immediately.
Odds displayed on our platform are subject to change in real-time based on market conditions. The odds at the time your bet is accepted are the odds that apply to your wager. Results are determined based on official sources for each sport or game. For togel lottery, results are sourced directly from Singapore Pools, Hong Kong Jockey Club, and Sydney lottery official announcements. For sports betting, results follow the official outcome declared by the governing body of that sport (FIFA, UEFA, BRI Liga 1 organizers, etc.).
Bets may be voided under certain circumstances including but not limited to: obvious pricing errors or "palpable errors" in odds, matches or events that are cancelled, postponed beyond a reasonable timeframe, or abandoned without completion, discovery of match-fixing or fraudulent activity, technical errors affecting bet placement, or where a result cannot be determined. In cases of voided bets, stakes are typically returned to your account.
Live or in-play betting is subject to additional considerations. Due to broadcast delays and the fast-moving nature of live events, there may be a short delay between bet placement and acceptance. Bets placed after a significant event (goal, red card, penalty, etc.) may be voided if our systems detect the bet was placed with knowledge of that event.
Maximum winnings per bet slip, per day, or per event may be subject to limits as displayed in our betting rules. These limits help manage risk and ensure the sustainability of our platform. Specific limits vary by sport, market type, and your account tier.
The following activities are strictly prohibited on satu88 and may result in immediate account closure, forfeiture of funds, and potential legal action:
satu88 employs sophisticated monitoring systems to detect unusual betting patterns, multiple accounts, and other prohibited activities. Suspicious activity will be investigated, and appropriate action will be taken.
While satu88 strives to maintain 99.8% uptime, we do not guarantee uninterrupted access to our services. Our platform may be temporarily unavailable due to scheduled maintenance, technical issues, third-party service disruptions, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.
In the event of technical malfunctions, software errors, or system failures that affect betting outcomes or account balances, satu88 reserves the right to void affected bets, correct account balances, or take other remedial action. We are not liable for losses resulting from technical errors beyond our control.
satu88 utilizes third-party payment processors, game providers, and other service providers. While we carefully select our partners, we are not responsible for failures, errors, or issues arising from third-party services. Your use of third-party payment methods is subject to their respective terms and conditions.
To the maximum extent permitted by law, satu88's total liability to you for any claims arising from your use of our services shall not exceed the total amount you have deposited into your account in the six months preceding the claim, or Rp 10,000,000, whichever is lower.
satu88 services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, secure, or uninterrupted. You use our platform at your own risk.
satu88 reserves the right to suspend or close your account at any time, with or without prior notice, if we suspect violation of these Terms and Conditions, fraudulent activity, bonus abuse, or any other conduct that threatens the integrity of our platform or violates applicable laws.
You may request to close your account at any time by contacting customer support. Upon closure, any pending bets will be settled, wagering requirements must be met before withdrawal, and unused bonus funds will be forfeited. Your remaining real money balance will be returned via your registered payment method after verification.
Accounts inactive for 12 consecutive months may be classified as dormant. Dormant accounts may be subject to monthly maintenance fees of Rp 50,000 deducted from the remaining balance until the account is reactivated or the balance reaches zero. You will be notified via email before dormant status takes effect.
If you wish to self-exclude from gambling activities for responsible gaming reasons, please refer to our Responsible Gaming Policy for detailed information on self-exclusion options ranging from 24 hours to permanent closure.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and laws applicable to online betting services. While satu88 serves the Indonesian market, disputes arising from these terms shall be resolved under the jurisdiction where our operating license is held.
In the event of a dispute, you agree to first attempt resolution through our customer support team. Most issues can be resolved quickly through direct communication. If a dispute cannot be resolved through customer support within 30 days, you may escalate the matter to formal mediation or arbitration as outlined in our dispute resolution procedures.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in class action lawsuits or class-wide arbitration.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall remain in full force and effect.
For questions regarding these Terms and Conditions, account issues, or any other inquiries, please contact our 24/7 Indonesian-speaking customer support team:
Average response times: Live chat 2-5 minutes during peak hours, email responses within 24 hours on business days. For urgent account security issues, please use live chat for immediate assistance.
For more information, please visit:
You must be 21+ years old and a resident of Indonesia. Valid KTP or passport required for verification.
One account per person only. Keep your login credentials secure and never share with others.
All bets subject to wagering requirements. Bonus abuse, multiple accounts, and fraudulent activity prohibited.
All deposits must be from payment methods in your own name. BCA, BRI, BNI, Mandiri, and e-wallets accepted.
Standard processing time 24-48 hours after verification. Minimum withdrawal Rp 100,000.
Indonesian-speaking customer service available around the clock via live chat, email, and WhatsApp.
Our customer support team is here to help clarify any aspect of our Terms and Conditions. Contact us 24/7 in Bahasa Indonesia.